Business Studies Survey Template

Business Studies Survey Template by QuestionPro is designed by a team of experts carefully curated questions that help business or organizations gain information from their consumers. In this questionnaire, questions are based on product and service development, demographics, brand tracking, consumer behavior and industry insights. This form can help measure overall satisfaction of consumers, thus helping businesses make decisions that can help them perform better in the market. This sample survey is an excellent example for market research and business studies. This form consists of 12 questions. More similar questions can be added to this survey template.


 
 
1. Overall what is your opinion on the products/services provided by the company?
 
Extremely satisfied
 
Satisfied
 
Neither Satisfied nor Dissatisfied
 
Dissatisfied
 
Extremely Dissatisfied
 
 
2. How often do you use the products/service?
 
Daily
 
Once a week
 
Once a month
 
Once a year
 
I don’t use it
 
3. How did the product/service perform?
Extremely Satisfied Satisfied Neutral Dissatisfied Extremely Dissatisfied
Overall Quality
Value
Post purchase issues
 
 
4. What is your Gender?
 
Male
 
Female
 
 
5. What age bracket do you fall in?
 
Below 18 years
 
18-25 years
 
26-33 years
 
33-40 years
 
Above 40 years
 
 
6. What is your current marital status?
 
Single
 
Married
 
Divorced
 
Seperated
 
Living with partner
 
I don’t wish to disclose
 
7.  When buying a product which features are the most important for you?
Strongly Agree Agree Neutral Disgaree Strongly Disagree
Overall quality
Economic Value
Satisfaction
Popularity
 
 
8. How long does it take for you to make a buying decision?
 
Instantly
 
A Week
 
A month
 
More than a month but less than 6 months
 
6 months - 1 year
 
 
9. How far would you travel to buy the product/service?
 
10- 20 miles
 
20-30 miles
 
30-40 miles
 
40-50 miles
 
More than 50 miles
 
 
10. How did you find out about the product/service?
 
Newspaper ads
 
Internet
 
Family/Friends
 
In store ads
 
Others (Please specify)
 
 
11. Based on your overall interaction with the organization how likely are you to recommend our products/ services to your family/friends?
«Very UnlikelyVery Likely»
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Why conduct business studies survey?

A business study is needed on a continuous basis if an organization/business wants to keep pace with the ever-changing market. Business studies provide a competitive advantage in the business market. Understanding market research and using it to the optimum is vital in reaching out to the target market and increasing sales. Here are a few reasons to conduct business studies survey:

  • By deploying this survey organizations and businesses can identify problem areas in the business.
  • The feedback collected through deploying this survey will help understand what are the customer needs and how to fulfill them and provide them with better products and services.
  • This results obtained from this survey can help businesses and organizations identify new business opportunities and know the changing market trends.

Irrespective of the size of your business, it is important to obtain customer feedback about it so that you not only stay connected to your target market but also improve your products, pricing, customer service etc. on the basis of the gathered opinions and feedback. Here are a few other reasons to conduct a business survey:

Learn why do customers leave? The question that haunts many businesses. The relationship seems to be going well and then suddenly it happens. There are many reasons why a customer leaves or chooses a competitor brand to meet their needs. Sometimes businesses can identify a trend, but most of the times, they dont know why the customer has left. In most cases, the products are the cause of customer displeasure but does not the mean there can be no other reason for their displeasure? - No. There can be ample of reason for which customers stop using a particular brand such as their costs, offers, customer service etc. Sending business surveys can help researchers gain insights about what made customers leave.

Decided how can you control this? You can have the customer feedback surveys to know your customers needs and satisfaction. In the survey you can have the questions like NPS, CSAT and CES that will help you get positive feedback on your survey and will also help with your brand marketing and management. Creating and designing customer feedback surveys can be easily done with survey software.

Why is customer feedback needed?Collecting feedback from your customers is not only a valuable process to gather meaningful data but to help you sustain the relationship with your customer. It also shows your customers that you genuinely care about them. You can have the business to business feedback survey for your business clients. It helps you to get the feedback during or after a project to see how its going and what you can do to get their business again.

You can also have a customer satisfaction survey program that focuses on customer perceptions on how well the company delivers. These usually include on how well the service is provided, how responsive the staff was, and understanding the customers problem, etc.

You don’t have to spend loads of money to reach out to your customer’s. You just need to take the advantage of simple, cost- effective tools. There are many tools available in the market. Create effective business surveys can help you to understand your target market to take effective improvement measurements.

Best Uses of Business Studies Survey

Here are some of the best uses of business studies survey:

  • This survey can be deployed to recognize new areas of expansion and increase customer base.
  • It helps in discovering potential customers and align the services and products to suit their needs.
  • It helps in setting achievable business targets for growth, sales by ensuring appropriate product development, based on the suggestions/feedback obtained.
  • Make well-informed market decisions and develop market strategies.

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