Hardware Post Installation Satisfaction Survey Template

Post purchase installation, evaluation, feedback.

Please select an option, which best represents your opinion, for each of the following statements.
Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
Site preparation requirements were provided four (4) weeks before delivery.
The preparation instructions were easy to understand.
The site was ready for installation.
Installation was scheduled at my convenience.
The machine was delivered as scheduled.
The order was delivered complete
(i.e. no components or peripheral devices missing). .
Electrical connections included the correct plug.
How often do you use [PRODUCT/SERVICE]?
Once/week or more
2 to 3 times a month
Once a month
Every 2-3 months
2-3 times a year
Overall, how satisfied are you , with [PRODUCT]?
Very Unsatisfied
Very Satisfied
How likely are you to purchase [PRODUCT] again?
Not Sure
Probably Not
Definitely Not
What recommendations would you offer for improving [PRODUCT]?

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