Kristen O'Malley, Director, Experience and Quality Assurance, Massachusetts Convention Center
John Johnson, VP, Customer Success, QuestionPro
Gautam Mahtani, Founder and CEO, Care Experience
Top questions & answers from this webinar
Q: How can you use QuestionPro to automatically send recipients an email?
Anwser: You can use schedule sending an email inivitation to your distribution list. If the recipients don't take the survey in the first go, you can configure the system to send or schedule reminders.
Q: What are the typical applications of contactless surveys?
Anwser: You can use contactless surveys for ISO 14001 continuous improvement reviews, safety and quality inspections, remote patient health monitoring, and remote site or supplier assessments.
Q: Does QuestionPro collect, save and process data as per the regulatory laws?
Anwser: Yes, we are HIPAA and GDPR compliant. Being HIPAA compliant implies, we do not collect or share Personal Identifiable Information (PII) like health data such that it can identify an individual.